Privacy Policy
We are registered with the Information Commissioner’s Office (ICO) as a data controller. This registration reflects our commitment to managing and protecting personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: 23.11.2025
This Privacy Policy explains how Sugar Rush with Vicky collects, uses, and protects your personal information when you use our website and purchase our products. We are committed to safeguarding your privacy and ensuring your personal data is handled securely.
We operate in the United Kingdom and comply with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
Order Information
- Products purchased
- Payment details (securely processed by our third-party payment provider — we do not store card details)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and updates
- Respond to enquiries and provide customer support
- Improve our website, services, and user experience
- Prevent fraud and maintain security
- Comply with legal obligations
We do not sell or share your information with third parties for marketing purposes.
3. Payment Processing
All payments are handled securely through [Stripe / PayPal / Your Provider].
We do not store or have access to your full payment card details.
4. Delivery & Fulfilment
We use trusted UK postal and courier services to deliver your products.
Only the information required for delivery (name, address) is shared with our delivery partners.
5. Cookies
Our website uses cookies to enhance your shopping experience. Cookies may track:
- Basket contents
- Login sessions
- Website performance
- Basic analytics
You can disable cookies in your browser settings, but this may affect site functionality.
6. Data Storage & Security
We take privacy seriously and use secure systems to store your data.
Your information is kept only as long as necessary for:
- Order processing
- Accounting and tax obligations
- Customer service
- Legal compliance
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request corrections
- Request deletion (where legally permitted)
- Restrict processing
- Object to certain uses of your data
- Request a copy of your data
To exercise any of these rights, please contact us at:
📧 sales@sugarrushwithvicky.co.uk
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from minors.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
📧 sales@sugarrushwithvicky.co.uk
🏬 sugarrushwithvicky.co.uk