Privacy Policy

We are registered with the Information Commissioner’s Office (ICO) as a data controller. This registration reflects our commitment to managing and protecting personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Last updated: 23.11.2025

This Privacy Policy explains how Sugar Rush with Vicky collects, uses, and protects your personal information when you use our website and purchase our products. We are committed to safeguarding your privacy and ensuring your personal data is handled securely.

We operate in the United Kingdom and comply with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

Personal Information
  • Name
  • Email address
  • Phone number
  • Billing and delivery address
Order Information
  • Products purchased
  • Custom selection data (the specific sweets chosen in your mix)
  • Order history
Payment Details
  • All payments are securely processed by our third-party provider, Stripe. We do not store or have access to your full credit or debit card details.
Technical Information
  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
2. How We Use Your Information

We use your information to:

  • Process, custom-pack, and deliver your orders
  • Save and load your previous selections for the customizer (to enhance your repeat shopping experience)
  • Send order confirmations, delivery updates, and respond to enquiries
  • Improve our website, product range, and user experience
  • Prevent fraud and comply with UK legal and tax obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Delivery & Fulfilment

We use trusted UK courier services (primarily Evri) to deliver your products. Only the information strictly necessary for delivery (name and address) is shared with our delivery partners.

4. Cookies & Saved Data

Our website uses cookies to enhance your experience. These allow the site to:

  • Remember your basket contents
  • Save and load your custom mix selections from previous sessions
  • Monitor website performance and basic analytics

You can disable cookies in your browser settings, but please note that this may prevent the customizer from saving your sweet selections.

5. Data Storage & Security

We use secure systems to store your data and take your privacy seriously. Your information is kept only as long as necessary for:

  • Order processing
  • Accounting and tax obligations
  • Providing customer service
  • Legal compliance
6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (where legally permitted)
  • Object to or restrict the processing of your data

To exercise any of these rights, please contact us at:
📧 sales@sugarrushwithvicky.co.uk

7. Children’s Privacy

Our website is not intended for children under 13. While we sell sweets that children enjoy, all purchases must be made by an adult or with the permission of a parent or guardian.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.

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